DevOps and ITSM

Organizations must create efficiencies, increase velocity, and at the same time reduce risk in their IT services. LANDESKs ITSM Evangelist, Matt Hooper, will breakdown the differences between a DevOps ITSM approach & ITIL ITSM approach in the areas of People, Process, Technology & Suppliers. Using scenarios, we will compare the two approaches and discuss the pros & cons of each.

July 5, 2016

 

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