Related topics: Contact Center service desk metrics Service Delivery Benchmarking KPIs HDI MetricNet "Cost per Ticket" "Cost per Contact" Share this Share this linkedin Share this twitter Share this facebook Share this page share Embed in website or blog Click to copy and paste this embed code to your website or blog. Close Click to copy this link Back Related Webinars Understanding Change, Release and Configuration Feb 7 2020, 4:00pm GMT+0000 Leverage Nutanix to Accelerate Your DevOps Journey & Improve Service Management Feb 6 2020, 10:00pm GMT+0000 Metrics and Monitoring for Service Desks and Help Desks Feb 6 2020, 6:00pm GMT+0000
