Tools in ITSM

ITSM Tools have gone through some significant changes over the past 10 years. They moved from on premise to cloud, are now used far beyond the IT department, became increasingly mobile and many more things. The market leaders became legacy providers and new providers rapidly gained market share. At the same time IT delivery is shifting to a delivery model that has many internal and external providers collaborate. ITSM tools however are still not collaboration tools for service providers and prices remained high and yearly running costs even higher…Much has changed however in the past years and todays modern tools provide so much more value for significantly lower costs! Join today’s presentation to learn more about increasing value and lowering costs at the same time...

April 13, 2016

 

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