Journey Builder for Apps: Bring the Customer Journey to Life w/Marketing Cloud

Presented by

Matthew Hutchison and Jim Eup, ExactTarget

About this talk

Each year, $83 billion is lost due to poor customer experiences. Today's marketers have a phenomenal opportunity to drive the customer journey and ensure that customers have a consistent experience no matter how or where they choose to do business with a brand. Join us to learn about the value of the customer journey, importance of having one-to-one conversations with customers, and how the Marketing Cloud will allow you to accomplish it.
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Salesforce makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike. Register to listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.