Think employee engagement is just a "nice to have"?
Think again - Gallup's "State of the Global Workforce" reports that more than 80% of employees are "not engaged" or "actively disengaged" at work, resulting in more than half a trillion dollars in lost productivity.
Learn how Community Cloud and 7Summits increase employee engagement through a live demo of 7Summit's new Employee Community model for healthcare. Join Dion Hinchcliffe, 7Summits Chief Strategy Officer and one of the most influential figures in social business, digital strategy, and enterprise IT, and hear his thought leadership on the transformation of the digital workplace, HR, and Communities.
RecordedJun 28 201651 mins
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"Lauren Robillard, Sr. Product Marketing Manager, Salesforce Andrew Baker, Sr. Manager, Service Cloud Emerging Products, Sale
"During this webinar we’ll share resources and best practices on how you can:
-Keep customers informed while cutting call volume with self-service
-Increase agent productivity with digital channels, like WhatsApp, by allowing agents to handle up to 10 conversations at a time vs. 1 phone call
-Scale support by automating frequently asked questions with chatbots"
Salesforce is the world’s most trusted customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
Register to listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.
Increase Employee Engagement with a CommunityDion Hinchcliffe, Chief Strategy Officer, 7Summits | Rob Hogervorst, Sr. Business Development Director, 7Summits[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]51 mins