Stay Ahead of Retail Advertising Changes and Increase ROI on Facebook & Google
The US retail industry will invest $15 billion in digital advertising in 2016, making it the largest ad spender among U.S. industry sectors. Activating customer data is just one of the ways to make digital retail advertising more effective.
Learn how your peers at other companies such as Scotch & Soda are finding success.
RecordedJul 19 201644 mins
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"Lauren Robillard, Sr. Product Marketing Manager, Salesforce Andrew Baker, Sr. Manager, Service Cloud Emerging Products, Sale
"During this webinar we’ll share resources and best practices on how you can:
-Keep customers informed while cutting call volume with self-service
-Increase agent productivity with digital channels, like WhatsApp, by allowing agents to handle up to 10 conversations at a time vs. 1 phone call
-Scale support by automating frequently asked questions with chatbots"
Salesforce is the world’s most trusted customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
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