Tips and Tools to Jump Start a Better Digital Customer Experience

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Presented by

Amy Larion, Director of Business Systems, ChowNow Keren Corley, Sr. Manager, Customer Success & Adoption, Salesforce Athena K

About this talk

As the use of digital channels continue to spike, so do customer expectations when it comes to providing exceptional online and mobile engagement. To keep up with these rising expectations, companies must accelerate the pace of their digital transformation. But for many businesses, just knowing how to start that process poses a big challenge. That’s where Salesforce Jump Start and Premier Success Plans can help. To learn more about these offerings, tune into our upcoming webinar and find out how ChowNow increased their sales and customer satisfaction, all while saving over 15 hours of admin time every month. Plus, hear about their amazing results including: • 1/2 shorter average support call wait time • 1/3 shorter average case handle time • 92% of support calls answered in two minutes or less
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