This webinar will describe some recent developments in furniture and home décor retailing, and then explain how an omnichannel retail solution can help retailers successfully embrace these trends.
Using technologies such as Augmented Reality and AI-based visual search, a new generation of digital-native retailers want to make it easier for customers to buy furniture and home décor online and reduce the need to make a trip to a store.
This trend potentially weakens the position of traditional retailers in the furniture and home décor categories, who have been relatively unaffected by eCommerce to date. To fight back, retailers must play to their strengths by offering superior customer service, a personalized in-store experience and a seamless shopping journey that bridges the online and offline worlds.