Presented by
Oded Moshe
What Does It Mean to Be Employee-Centric in the Digital Workspace?
About this talk
The digital workspace has evolved from a concept to a reality for business, and IT is at the frontline of this change. IT departments are expected to deliver a consumer-like experience in service of employees who get to choose when and where they work. So how does SysAid empower IT to deliver outstanding service in light of the challenges of the digital workspace?
In this session, Oded Moshe, SysAid's VP of Product, will talk about how SysAid’s approach of Service Automation lets IT organizations do ITSM smartly. Oded will show off some of SysAid’s new capabilities and some best practices we’ve seen from our work with customers. In addition, Oded will share SysAid’s roadmap, including some exciting new initiatives we’re planning for the near future.
SysAid Help Desk & ITSM
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Industry leaders & IT pros chime in with service desk management tips
Watch dynamic discussions and learn from industry experts about IT service management (ITSM) and help desk hot topics, ITIL best practices, and SysAid’s features, including a powerful ticket management tool, IT asset management, self-service, BI analytics, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more.
SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.