2022 State of Service Management

Presented by

Ben Brennan-CEO & Best-Selling Author, Erik Snider-Director Product Marketing, and Gaelle Elgazar-Customer Marketing Manager

About this talk

The 2022 State of Service Management Webinar is on. +1200 professionals shared their thoughts with us. They spared nothing. Watch the webinar and get practical tips to inform your strategy and stay ahead of the ever-evolving IT field. Based on firsthand feedback from IT peers, you will learn about: * Latest stats and technology trends * Key takeaways to drive business value with service automation * Top IT goals and challenges for 2022
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Watch dynamic discussions and learn from industry experts about IT service management (ITSM) and help desk hot topics, ITIL best practices, and SysAid’s features, including a powerful ticket management tool, IT asset management, self-service, BI analytics, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more. SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.