How Panera Bread Automated Manual Billing Processes

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Presented by

John Davis, Senior Manager, Finance and Strategic Planning, Panera Bread

About this talk

Panera Bread has quickly grown from one 400-square-foot cookie store to over 2,000 bakery-cafes and annual sales of over $5 billion. Panera offers its franchises and stores over 100 different subscription and usage-based services (e.g. self-service ordering kiosks). So, how did Panera automate its invoicing process to reduce costs and generate franchise bills faster? That's exactly what John Davis, Senior Manager of Finance and Strategic Planning at Panera Bread, is going to share with us. During this Webcast, you'll get the inside scoop on: --How Panera solved the billing challenges that come with a fast-growing franchise model --The billing best practices that Panera used that meant the difference between success and failure --Lessons learned on how to bill for new products and subscription-based services --John's personal do's and don'ts when implementing a centralized billing platform

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