How PGI Modernized Billing without Changing How the Company Bills Customers

Presented by

Matthew Rigney, SVP of Billing Operations, PGI

About this talk

How do you modernize your billing systems when billing operations is responsible for 50,000 customers across 155 countries, 18 currencies, multiple languages, several brands, and using multiple rate plans? That’s exactly what Matthew Rigney, SVP of Billing Operations with PGi, shares in this recorded webcast. During this webcast, Matt: --Speaks to how he made the business case to modernize PGi’s billing systems and how he structured the rollout plan --Shares his firsthand experience reconciling legacy rate plans along with new rate plans within the same billing system --Discusses the approach PGi took to automate previously manual processes --Examines the top ten lessons he's learned and what he would do the same and differently if given a second opportunity

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Welcome to the BillingPlatform channel. Here you'll discover how we help enterprises embrace digital transformation through our cloud-based billing platform. Each of our webcasts demonstrates the agility and ease of use our solution can offer your enterprise's billing function.