Streamlining the Customer Experience with AI-powered Processes

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Presented by

Nathan Shinn: Co-founder & CSO

About this talk

Providing an excellent customer experience has always been top-of-mind for businesses, but with the staffing issues many companies now face, they need to conceive new ways to manage the workforce, their customers and the experiences they receive. The last two years have proved that incorporating artificial intelligence (AI) can be the answer. Join us to learn how BillingPlatform is applying AI-powered tools to the collections process to facilitate automated 24x7 global telephone outreach without hiring a person and streamlining the customer experience.

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