Who are the UK’s Elite retailers? The UK Top500 2024 in discussion

Join our panel as they launch the RetailX UK Top500 2024 report, which ranks the Top500 retailers in the UK by their performance across 5 performance metrics. Tune in to Ian Jindal and a panel of industry experts, including Akeneo's Senior Strategist, Angus Hayman who will be sharing their insights into the research. The panel will discuss the changes year on year as well as what are the factors that set the Elite from their contemporaries. Over the years, report research has become increasingly detailed and is now able to map changes in how shoppers want to buy, as well as how retail businesses sell over the longer term. Today, the research team measures performance according to how retailers, brands and marketplaces add value to their businesses through the Customer, Product, Operations and Capital Value Chains. The long-term changes mapped include the shift towards buying online, which peaked during the Covid-19 pandemic and remains higher than before; the shift towards buying across channels; and the shift from a Top500 index dominated by retailers to one in which marketplaces and brands are ever-more important.