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Business Continuity in manufacturing and critical infrastructure

Maintain operations whilst protecting your assets and staff.

These unprecedented times are posing challenges to critical infrastructure management. Join this webinar to find out how Worldline's proven and highly secure solutions WL Digital Doorman and WL Remote Servicing can support the Business Continuity of critical infrastructures.
Recorded Apr 23 2020 34 mins
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Presented by
Niels de Shutter & Robin Van de Merbel
Presentation preview: Business Continuity in manufacturing and critical infrastructure

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  • TOP-5 Tips: Accelerate growth and digital transformation in retail Jun 23 2020 8:30 am UTC 31 mins
    Lefras Coetzee, Ivan Vallini
    What’s next for your retail business? Payment-powered strategies for growth and digital leverage

    New technologies and new ways to connect with consumers are transforming the retail sector. In order to compete effectively, you continuously need to reimagine how you create and capture value.

    Join our Expert Talk to gain new insights into payment-enabled strategies for growing and scaling your retail footprint, and for accelerating your digital transformation. Learn what other successful retailers are doing, and discover some practical approaches you can start to implement right now.

    Who is it for?
    This Expert talk is ideal for decision-makers in established retail businesses, especially in the specialty, food and fashion industries, whose responsibilities include customer experience, business development, and digital transformation.

    What you will learn
    ● A practical approach to orchestrating multiple points of customer interaction
    ● How a multimodal strategy can enhance the customer experience
    ● Best practices for testing and launching new services
    ● How to turn data into customer delight with data activation
    ● How to measure and monitor the ROI of your omnichannel solution
  • Cybersecurity-Sicheren Zugang schaffen für Industrie & kritische Infrastrukturen Jun 16 2020 12:00 pm UTC 45 mins
    Claus Uellendall & Joachim Hörnle
    Die Anbindung von Maschinen an externe Systeme ist oft mit dem
    Risiko von Cyberattacken und Datendiebstahl verbunden.

    In diesem Webinar möchte Worldline Ihnen vorstellen, wie solche Risiken minimiert werden können und der geordnete Zugriff von außen sicher gestellt wird. Außerdem möchten wir das Thema Monitoring in der Industrie und kritischen Infrastrukturen eingehen, um die Verfügbarkeit und Performance Ihrer Systeme zu optimieren
  • Improving the customers' banking experience with the right channel mix Jun 16 2020 8:00 am UTC 60 mins
    Guillaume Lefebvre- R&D Manager, Aurélie Fon - Product Marketing Manager, Veronica Alava - Business Developer
    Each customer journey is composed of a unique set of touchpoints across channels that must be designed to optimize customer convenience and satisfaction at any time. Understanding channels’ usage and specifies is the first step towards building a compelling value proposition for your digital customers.

    Join us during this live webinar to discuss:
    · Setting customer expectations through FinTechs/BigTechs’ customer strategies
    · Understanding Customer Journeys and touchpoints mapping in order to identify “experience gaps”
    · Leveraging channels’ usage and specificities, focusing on how to integrate conversational technologies at financial institutions
    · Focus on a leading Market Case study

    You will also receive an exclusive copy of our new white paper about “Bridging Human and Digital Experiences in Banking”.

    Cannot join but interested? Just register to receive your copy of the white paper and the on-demand link afterwards.
  • Digital Currency is the new Space Race Recorded: May 18 2020 64 mins
    David Birch Author, advisor and Speaker & Nicolas Kozakiewicz, Worldline, Chief Innovation Officer
    What exactly is digital currency and how is it different from the electronic money we have now? Why are we talking about digital currency now? Who will be the winners in the new era? Private or public? Europe or America? China? How has Worldline begun to explore this world and what have they learned?

    All these questions and many more will be discussed by David Birch and Nicolas Kozakiewicz, in relation to the publication of David Birch’s new book – “The currency Cold War” http://thecurrencycoldwar.com/.

    COMPETITION – Get your hands on a copy
    Submit your question/s during the LIVE edition of the webinar in the chat, and get your chance to win a copy of Davids Birch's new book.
    The book will be published on May 20th.

    What you need to do:
    Prepare your question and ask it during the talk. If the panel decides to pick up,your question, then there is a chance to win the book. we will share a book with 10 lucky winners.

    SO! Get ready to share your questions and tune in on the 18th for a real discussion on the future of digital currencies.
  • Re-thinking Payments Strategies in the age of unreason - BEL Option 2 Recorded: May 12 2020 61 mins
    equensWorldline and EY
    In a brief overview we’ll analyze the major trends in the payments industry, how to deal with new business realities and establish new winning strategies. The session will be a collaboration between equensWorldline and EY.
    We would also like to hear from you what your main challenges are today in the payments space.

    The preliminary agenda entails:
    •New banking landscape: a significant disruption or an immense opportunity?
    •How the main trends affect your existing business: rethinking the traditional business models.
    •New business offering adapted to the new realities
    •Time for real-time interaction: Q&A

    We are sure that other people within your institution will find value in the sessions, make sure you share this invitation. Our content is targeting the following group of stakeholders:
    •Head of Payments/ Head of Operations
    •Head of Infrastructure Projects, if exists or Transformation Projects
    •Head of CM Corporate Banking or alike
    •Product Manager at Cash Management for Corporate clients or alike
    •Head of Innovation or alike
    •IT departments
    •Banks Treasury department

    We are looking forward to welcome you and to hear your point of view!
  • Re-thinking Payments Strategies in the age of unreason - LUX Option 2 Recorded: May 12 2020 60 mins
    Worldline and EY
    In a brief overview we’ll analyze the major trends in the payments industry, how to deal with new business realities and establish new winning strategies. The session will be a collaboration between Worldline and EY.
    We would also like to hear from you what your main challenges are today in the payments space.

    The preliminary agenda entails:
    •New banking landscape: a significant disruption or an immense opportunity?
    •How the main trends affect your existing business: rethinking the traditional business models.
    •New business offering adapted to the new realities
    •Time for real-time interaction: Q&A

    We are sure that other people within your institution will find value in the sessions, make sure you share this invitation. Our content is targeting the following group of stakeholders:
    •Head of Payments/ Head of Operations
    •Head of Infrastructure Projects, if exists or Transformation Projects
    •Head of CM Corporate Banking or alike
    •Product Manager at Cash Management for Corporate clients or alike
    •Head of Innovation or alike
    •IT departments
    •Banks Treasury department

    We are looking forward to welcome you and to hear your point of view!
  • Re-thinking Payments Strategies in the age of unreason - LUX Option 1 Recorded: May 7 2020 63 mins
    Worldline and EY
    In a brief overview we’ll analyze the major trends in the payments industry, how to deal with new business realities and establish new winning strategies. The session will be a collaboration between Worldline and EY.
    We would also like to hear from you what your main challenges are today in the payments space.

    The preliminary agenda entails:
    •New banking landscape: a significant disruption or an immense opportunity?
    •How the main trends affect your existing business: rethinking the traditional business models.
    •New business offering adapted to the new realities
    •Time for real-time interaction: Q&A

    We are sure that other people within your institution will find value in the sessions, make sure you share this invitation. Our content is targeting the following group of stakeholders:
    •Head of Payments/ Head of Operations
    •Head of Infrastructure Projects, if exists or Transformation Projects
    •Head of CM Corporate Banking or alike
    •Product Manager at Cash Management for Corporate clients or alike
    •Head of Innovation or alike
    •IT departments
    •Banks Treasury department

    We are looking forward to welcome you and to hear your point of view!
  • Re-thinking Payments Strategies in the age of unreason - BEL Option 1 Recorded: May 7 2020 60 mins
    equensWorldline and EY
    In a brief overview we’ll analyze the major trends in the payments industry, how to deal with new business realities and establish new winning strategies. The session will be a collaboration between equensWorldline and EY.
    We would also like to hear from you what your main challenges are today in the payments space.

    The preliminary agenda entails:
    •New banking landscape: a significant disruption or an immense opportunity?
    •How the main trends affect your existing business: rethinking the traditional business models.
    •New business offering adapted to the new realities
    •Time for real-time interaction: Q&A

    We are sure that other people within your institution will find value in the sessions, make sure you share this invitation. Our content is targeting the following group of stakeholders:
    •Head of Payments/ Head of Operations
    •Head of Infrastructure Projects, if exists or Transformation Projects
    •Head of CM Corporate Banking or alike
    •Product Manager at Cash Management for Corporate clients or alike
    •Head of Innovation or alike
    •IT departments
    •Banks Treasury department

    We are looking forward to welcome you and to hear your point of view!
  • 5 tips for successfully implementing video to improve customer experience Recorded: May 5 2020 40 mins
    Nicolas Marcoin - WL Contact Product Manager
    WL Contact, our omnichannel contact centre solution can support you in strengthening customer relationship. Join this webinar to learn how implementing video in your contact centre can improve customer experience.
  • Growth and digital transformation in retail: where do you go next? Recorded: Apr 28 2020 32 mins
    Lefras Coetzee, Ivan Vallini
    What’s next for your retail business? Payment-powered strategies for growth and digital leverage

    New technologies and new ways to connect with consumers are transforming the retail sector. In order to compete effectively, you continuously need to reimagine how you create and capture value.

    Join our Expert Talk to gain new insights into payment-enabled strategies for growing and scaling your retail footprint, and for accelerating your digital transformation. Learn what other successful retailers are doing, and discover some practical approaches you can start to implement right now.

    Who is it for?
    This Expert talk is ideal for decision-makers in established retail businesses, especially in the specialty, food and fashion industries, whose responsibilities include customer experience, business development, and digital transformation.

    What you will learn
    ● A practical approach to orchestrating multiple points of customer interaction
    ● How a multimodal strategy can enhance the customer experience
    ● Best practices for testing and launching new services
    ● How to turn data into customer delight with data activation
    ● How to measure and monitor the ROI of your omnichannel solution

    About the presenters
    Lefras Coetzee is Worldline’s Director of Payment Products. With 15 years’ hands-on experience in multinational banking environments, Lefras specializes in e-commerce payment in both the retail and corporate markets.
  • Business Continuity in manufacturing and critical infrastructure Recorded: Apr 23 2020 34 mins
    Niels de Shutter & Robin Van de Merbel
    Maintain operations whilst protecting your assets and staff.

    These unprecedented times are posing challenges to critical infrastructure management. Join this webinar to find out how Worldline's proven and highly secure solutions WL Digital Doorman and WL Remote Servicing can support the Business Continuity of critical infrastructures.
  • Business Continuity: Is it only about remote employee access? Recorded: Apr 3 2020 36 mins
    Niels de Schutter & Robin Van de Merbel
    During this unprecedented times it is crucial to ensure Business Continuity. Join this webinar to find out how Worldline's solutions WL Digital Doorman and WL Remote Servicing can support the Business Continuity of critical infrastructures.
  • Reinventing customer experiences: make banking more personal with AI Recorded: Mar 24 2020 63 mins
    Georg Ludviksson - CEO of Meniga, Maaike Coppens - Voice UX Designer of M Creations, Mathieu Barthelemy - Lead product manage
    In this webinar we discuss fine-grained personalization and on-demand conversational experiences. It presents some use cases and success stories in banking while sharing some tips and advises for designing compelling conversations.
  • Webinar Financial Messaging Recorded: Mar 24 2020 61 mins
    Worldline
    What’s next for top-tier banks and financial messaging? How to best maintain secure, reliable and compliant SWIFT operations at the lowest cost? Join this webinar and find out!
Stay updated on latest payments trends with live webinars
With more than 45 years of experience in the payments business, Worldline connects and secures transactions that form parts of our daily lives. Covering the entire payment value chain, our technology experts create and operate digital solutions to boost the business of companies across all sectors including banking, retail, transport, and government, through transformative technologies and in-depth knowledge.

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  • Title: Business Continuity in manufacturing and critical infrastructure
  • Live at: Apr 23 2020 9:00 am
  • Presented by: Niels de Shutter & Robin Van de Merbel
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