Name: Wallet: The impact in the digital and identity strategies of European companies
Start: 2022-12-06T09:00:00Z
End: 2022-12-06T09:59:25.000Z
Location: BrightTALK
Rating: 4.5

With more than 45 years of experience in the payments business, Worldline connects and secures transactions that form parts of our daily lives. Covering the entire payment value chain, our technology experts create and operate digital solutions to boost the business of companies across all sectors including banking, retail, transport, and government, through transformative technologies and in-depth knowledge.

The world of payments is no stranger to fraud. In fact, according to the European Central Bank, the total value of fraudulent transactions within Europe annually amounts to a whopping €1.8 billion. Merchants understand this risk, but knowing how to overcome it when fraudsters behave so differently across different verticals can be a difficult task. Understanding how fraudsters behave and gaining insight into key trends within the payment ecosystem is vital. But where do merchants go to find this insight?

With the stakes so high, fraud protection is a business must-have - and data is key to unlocking its potential.

Businesses must find a solution that both provides data insights into key trends within the space, while also empowering your business without impacting legitimate consumers.

Join us in this session as we discuss:

- The impact of fraud on the payment industry
- Using data to determine trends, and why understanding an understanding of key trends is so crucial
- What to look for in a fraud protection solution
- The value of a Microsoft/Worldline dataset
- Fraud across different verticals, and why an understanding of how fraud behaves universally is important
- How data can fuel machine learning algorithms to detect and protect against fraud
- And much more!

Speakers: 

Nick Cavalancia, Conversational Geek
Panteha Pedram, Worldline 
Andrew Monroe, Worldline 
Brandon Quinn, LinkedIn 
Jennifer Diaz, Microsoft

Overcoming Payment Fraud: Can Data Save the Day?

Securing a loan is often a headache for both customers and vendors. Each country has its own credit process, and many companies use outdated verification methods that involve heaps of paperwork. This leads to a mountain of documents for customers to fill out, and lenders to sort through. This often still ends with an incomplete and inaccurate picture of a customer’s finances.  

In an era where automation and data are transforming the financial industry, putting up with the flaws of older processes is no longer necessary. Open banking and data analysis can simplify the customer and lender journey - arriving at a loan approval faster, and with a complete picture of a customer’s credit history. This lowers risk for lenders, who are able to make more informed decisions, while reducing the administrative burden on consumers who are looking to secure the loan.  

In Worldline’s ‘Bringing Credit Checking into the Modern World,’ we’ll explore how open banking solutions are making lenders' lives easier, reducing the risk of fraud, and removing one of the most common pain points consumers feel when in the lending space.  

 Join us to dive into:  

-  How credit analysis differs across countries and companies, and the pitfalls in this scattered space 
-  The ways open banking and data instantly provide a highly accurate view of a consumer’s creditworthiness 
-  How these technologies shorten and improve a consumer’s journey from loan application to approval 
-  And more

Bringing Credit Checking into the Modern World

The way that we communicate and engage with one another is constantly evolving. This is as true when it comes to your customers, as it is when it comes to your friends and family. In the past few years, customers have moved away from SMS and emails, and towards messaging apps. With over 2.4 billion users, WhatsApp is clearly doing something right. According to recent research, 71% of customers felt more confident after messaging a business on WhatsApp. 

Is it time for businesses to relocate to where their customers are? To move away from slow websites, and towards a platform that already has over 2 billion users worldwide? As we enter a new era of conversations, and client expectations shift, what potential does WhatsApp bring to your business? 

The first step to leveraging this potential is understanding how to make the transformation. A seamless digital experience is key. But what does this actually mean? How can you achieve a clean transformation, and what is the first step businesses should take? 

Join us as we discuss: 

-  The benefits of WhatsApp to your customer experience 
-  What the new era of conversation will mean for businesses around the world
-  How to navigate the new age of client communication, and stay ahead of the curve 
-  Why first-class client communication is the first step to excellent customer experience

WhatsApp for Businesses: Leveraging First-Class Customer Experience

We are becoming used to seeing contactless open payment on transport in many cities and the success of it is shown in the adoption rates. Customers are speaking with their cards and mobile wallets!

It provides benefits all round, with a seamless customer experience, reduces operational costs, and reduces ‘soft’ fraud. It offers a level of simplicity that other ticketing solutions can’t. It goes beyond customer experience and provides improved security of the transport network, enhanced control processes, and better integrated mobility services.

But how does open payment actually work? And how much further can it go? What are the future trends in the open payment space?

 Join us and our strong panel of expertise from Visa, Rebel Group, UITP and Worldline as we discuss: 

-  A breakdown of how open payment works
-  Why open payment is becoming the payment means of choice
-  The opportunities open payment presents
-  The future of open payment - trends and predictions for the years ahead

Open Payment and Transport: Opening the Door to New Customers

La forma en que nos comunicamos e interactuamos entre nosotros está en constante evolución. En los últimos años, se ha ido observando una clara evolución de los emails y SMS a canales de mensajería tipo WhatsApp, como claro ganador.
Le invitamos a nuestro webinar “WhatsApp for Businesses: Leveraging First-Class Customer Experience”, el próximo 18 de Octubre de 11h a 12h donde se explicará esta evolución y las diferentes soluciones, que combinando apps de mensajería, chatbots e inteligencia artificial ya está permitiendo a las empresas interaccionar y realizar transacciones con sus clientes en el mismo canal que estos utilizan habitualmente para interaccionar con familiares y amigos.
Durante la sesión también conoceremos los diferentes tipos de conversaciones, y se explicarán soluciones existentes y futuras que aprovechan el potencial de WhatsApp for Business para que las empresas proporcionen un servicio más cercano y eficiente a sus clientes basado en conversaciones, como son: envío de alertas, notificaciones y recordatorios, digitalización de procesos para asistir al cliente en sus consultas y operaciones, atención al cliente mediante chatbots o agentes, automatización de procesos de contratación y envío de documentación, venta on-line de productos y servicios, aceptación de pagos, cobro o recobro de deuda pendiente, etc.

Transformando negocios con WhatsApp Business Platform

The payments industry and ecosystem are constantly changing and riding the wave of digital transformation. From the growth of digital currency to cashless payments and blockchain, the industry is shifting, and understanding the parameters of this transformation is key to leveraging its full potential.   

As transformation continues to grow, customers tend to expect a smoother and seamless digital payment experience. Blockchain technology offers a unique advantage, a secure and trustable environment essential to its adoption.  

In this session, we will deep dive in Private and Permissioned blockchain and reveal the opportunities unlocked.  

Join us in this session as we discuss:   

-  Gaining transparency and control with private blockchain   
-  How local currency benefits and stimulates your ecosystem   
-  Increase customer engagement with loyalty programs 
-  Beyond Payment, blockchain is a gamer- changer for the industries : Stablecoin, Metaverse and Defi

Digital Currency and Private Blockchain: The Combo You Need for Your Business

Tokenización de activos para la Internet del futuro

In this webinar, Worldline & Innopay will share their vision on the evolution of digital identity in the European Union. Our experts will also discuss how digital identity will become the new way of online payment.

This webinar will consist on a round table with our experts from Innopay & Worldline and a Q&A session at the end.
Don't want to miss this interesting discussion?  Register now! 

Speakers:
•Vincent Jansen – Partner – Innopay
•Claire Deprez-Pipon – Global Product Manager Authentication & Digital Security – Worldline
•Peter Weinzierl – Principal Consultant Strong Authentication & Digital Identity – Worldline
•Etienne Plouvier – Digital Identity Expert – Worldline

How is Digital Identity developing in the EU and impacting the market?

Open Banking has the potential to radically change the financial services and payments landscape. By enabling access to the banking data of consumers, open banking will allow digital businesses to gain detailed insight into consumer financial behavior, which could be used to build customer loyalty and customer credit scoring, as well as provide more personalized payment options.

In this pre-recorded webinar, which we bring back by popular demand, 451 Research and Worldline discuss in more detail how digital businesses can leverage the opportunities open banking presents, to supercharge their payments strategy.

WHO IS IT FOR?

This webinar will be most valuable for senior executives in established digital businesses whose responsibilities include payment strategy, business development, or CX.

WHAT YOU WILL LEARN

- The role of payments within the customer journey & how digitally driven merchants are prioritizing payments

- Three key outcomes of an effective payments strategy: drive growth / elevate the CX / optimize costs (i.e., “the payments trifecta”)

- How open banking ties into the payments trifecta

- Key business outcomes open banking payments can drive

- Best practices of using open banking for digital businesses

Supercharging Your Payments Strategy with Open Banking

Strong Customer Authentication (SCA) is a new mandate of the European Union’s Payment Services Directive 2 (PSD2). It enables a secure and seamless shopping experience. What are the considerations to be made for payments stakeholders?
 
Want to learn more about SCA and best practices? Watch this webinar organized jointly by Worldline and Fime.

Strong authentication: how to improve conversion rates?

When it comes to the digital revolution of financial services, Europe is a leading driver of innovation and much of this progress can be attributed to the unique role that regulation plays in the European financial ecosystem.
 
By tackling new industry opportunities head-on and delineating the rules of engagement for players, European regulators have ensured that the market is prime for innovation in key areas like management and protection of data, online payments and digital IDs. Thanks to this, a host of new regulations such as PSD2 and GDPR have taken over the European banking and payment sectors. Sharing bank data gives tech companies the opportunity to build new business models and incumbent banks the incentive to differentiate offerings and improve their services.
 
European banks are now interconnected, share SEPA transfer schemes and have the ability to offer instantaneous payment processing. With developments arising through the unified European Payment Initiative and digital currencies emerging in parallel, the future of European payments is set to become digitally-driven and data-rich.
 
In this episode of Worldline’s Original Series ‘Transforming Payments for the Digital Age,’ we’re taking a deep-dive into the future of payments, looking at how regulation is being used to set common standards and benchmarks for innovation and exploring what’s next for the European payment space.
 
Join this webinar to explore:
- The race to develop a scalable European payment experience for the digital economy and how to get ahead
- The role of European regulation as a driver for innovation and what companies can do to use it to their advantage
- The new European payment landscape and its strength to compete with other major payment powerhouses in the world
- And more

Speakers:
- Monica Monaco, Founder and Managing Director, TrustEUAffairs
- Wolf Kunisch, Head of Group Strategy, Public & Regulatory Affairs, Worldline
- Régis Folbaum, Head of Payments, La Banque Postale

Is Europe the new payment powerhouse?

Acompáñanos a analizar la necesidad de los comercios de responder a los cambios en los hábitos de compra de los usuarios. Descubre las nuevas tendencias en el perfil del e-shopper, el valor añadido que ofrece Bizum y las facilidades de integrarlo en tu eCommerce de la mano de Worldline.

Speakers
- Alicia Fernández Sarrión. Desarrollo de Negocio, Bizum
- Oscar Martinez. Country Manager Iberia, Merchant Services, Worldline
- Carlos Calvo. Technical Consultant Iberia, Merchant Services, Worldline

Bizum: el medio de  pago preferido de los  e-shoppers en España

As the world migrates towards a more virtual economy, digital proof of identity will help accelerate the adoption of all kinds of digital services - in welfare, banking, e-commerce, healthcare, to name a few. By safeguarding privacy and security, better digital identities would not just only improve user experience, but will also help users have easier and quicker access to the service of choice. New digital systems are creating new opportunities against fraud and cybercrime. Privacy and data protection are crucial for the construction of a safe and effective digital economy.    For the digital economy to thrive, there needs to be sufficient security in transactions that users feel comfortable and safe sharing their data for companies to use to drive value and offer more personalised services. For this, we need to upgrade the way we acquire digital consent and authentication - moving away from legacy authentication practices towards digital ID and consent.   The European Digital Identity framework presents a fresh take on thinking around identity. By allowing individuals to leverage their pre-existing data to digitally identify themselves elsewhere, the European framework offers users full data control and has the potential to revolutionise the way we authenticate online.   In this episode of Worldline's Original Series ‘Transforming Payments for the Digital Age,’ we’re delving into the future of digital identity and discussing how incumbent banks could leverage the European Digital Identity framework to differentiate themselves from new digital players.   Join the webinar to explore: - How the European Digital Identity framework will work in practice - Consent management and digital ID: a business case for banks and merchants - How companies can leverage their position to become the gatekeepers of identity for the digital economy - And more

Identity as a service: foundation of the digital economy?

With COP 26 having come to a close, the financial services industry is left with the imperative to act. Each passing day further highlights the urgency of bold climate action from financial institutions around the globe. This has also led consumers to look for the financial tools and products to make a difference. Creating sustainable value in banking and finance means meeting the demands of customers to address the issue of climate change.

But how exactly should the banking and finance industry go about tackling climate change?

Tune in to this insightful conversation with industry experts and thought leaders, who will discuss why sustainability presents one of the biggest opportunities for the financial services sector and what role this industry must play in the fight against climate change.

Speakers:
• David Lais - CPO and co-founder, ecolytiq
• Sébastien Mandron - Corporate Social Responsibility Officer, Worldline
• Dr. Sebastian Müller - LL.M, co-founder, right. based on science

How can sustainability create value for financial services providers?

Open Banking has the potential to radically change the financial services and payments landscape. By enabling access to the banking data of consumers, open banking will allow digital businesses to gain detailed insight into consumer financial behavior, which could be used to build customer loyalty and customer credit scoring, as well as provide more personalized payment options.

In this webinar, 451 Research and Worldline discuss in more detail how digital businesses can leverage the opportunities open banking presents, to supercharge their payments strategy.

WHO IS IT FOR?

This webinar will be most valuable for senior executives in established digital businesses whose responsibilities include payment strategy, business development, or CX.

WHAT YOU WILL LEARN

- The role of payments within the customer journey & how digitally driven merchants are prioritizing payments

- Three key outcomes of an effective payments strategy: drive growth / elevate the CX / optimize costs (i.e., “the payments trifecta”)

- How open banking ties into the payments trifecta

- Key business outcomes open banking payments can drive

- Best practices of using open banking for digital businesses

In the digital economy, data is gold. With data, companies have the ability to make more informed business decisions, using their understanding of consumers to improve their offering and differentiate themselves from competitors.
 
Digitisation has left the finance space in a state of flux. By leveraging their technological capabilities to offer better and more secure services, technology providers are quickly capitalising on consumer demand for Amazon-style digital services, which in turn is causing a shift in the finance value chain.
 
For incumbent banks, the race is on to find innovative ways of offering value to customers. Incumbent banks have two things that fintechs do not: vast amounts of customer data and trust. To thrive in the digital economy, banks need to leverage these assets to develop their offerings and source new revenue streams.
 
At the industry level, data governance needs to be prioritised as the data economy is rolled out. With access to data opening up, businesses need effective management strategies to ensure that the digital economy can develop sustainably. 
 
In this episode of Worldline’s Original Series ‘Transforming Payments for the Digital Age,’ we’ll be exploring the world of Open Banking and Finance to discover the value of data for banks in the digital economy.
 
Discussion topics include:
- Data management and portability: foundations of the digital economy
- The role of AI in monitoring and interpreting customer data
- Optimising data governance to build a robust European payment future
- And more

Speakers:
- Pinar Ozcan, Professor of Entrepreneurship and Innovation, University of Oxford
- Tom Wijnen, Sr. Product Marketing Manager - Digital Services, Worldline
- Ulrich Pietsch, CEO, ecolytiq

Open banking: beyond payments into the data economy

As the last step in the conversion funnel, the payment stage is still a bottleneck for many online businesses. In practice, 20% of transactions never reach the completion step!

So how do you optimise your checkout experience and reduce cart abandonment?

In this webinar, we will present our latest research in UX design, payment setup and more, to help you optimise your checkout page and create a smooth customer experience.

Boost Conversions with an Optimised Checkout Experience

Since the proposal for a second version of eIDAS and particularly, the introduction of an European digital identity wallet, a key question arises: how will the wallet impact the digital and identity strategies of European Companies? This question will be answered during this webinar with a focus on financial institutions.

This webinar will consist on a round table with experts from Payment Services Austria, Datakeeper and Worldline and a Q&A session at the end. 
Don’t want to miss this interesting discussion? Register now!

Wallet: The impact in the digital and identity strategies of European companies

Digital Identity

banks

wallet

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Wallet: The impact in the digital and identity strategies of European companies

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