The blueprint for maximizing business value from AIOps

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Presented by

Carlos Casanova, Principal Analyst - Forrester & Sajesh Gopinath, General Manager - UST SmartOps™

About this talk

With the rapid pace of digitalization, enterprises continue to adopt a multitude of technologies within critical business functions. Unfortunately, there’s little guidance and knowledge available to practitioners in the industry regarding AIOps, what it entails, and how it supports your business. Consequently, the focus and emphasis are on the technology and its deployment rather than the business value realized. There is no one-size-fits-all in AIOps; hence, IT and Business teams will have business drivers specific to their operational model. However, unless we understand this rationale, it’s impossible to know what value you derive from adopting the technology or how you can map the business performance or ROI from it. In this webinar, our speakers will delve into the inner workings of AIOps deployment from both the technological and business perspective. They will discuss topics such as: • How to look at the entire operations journey end to end holistically. • How to strategize the deployment and set expectations rooted in reality. • Deriving value from your AIOps technology to ensure positive business outcomes. Join our speakers for this insightful discussion and make sure you get the most out of transitioning to AIOps!

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