Client Focused Reforms (CFR) are set to come into effect on December 31st 2021, against the backdrop of another wave of the coronavirus. Advisory firms are not only having to continue to adapt their business models, but also quickly adapt CFR requirements around KYC, KYP, Suitability, and conflicts of interest. While a welcome move from the perspective of retail investors, the largely principles-based requirements can be subject to some interpretation. Join Ian Tam for a fireside chat with the OSC to answer your questions.