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Creating a consistent digital workplace strategy

SilverStorm demonstrates a complete view of the workplace, through its transformation programme, which includes a range of technology, process and change management to deliver innovative and disruptive workplace change
Recorded May 14 2021 31 mins
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Presented by
Marian Draganov - Solution Consultant and Víctor Barral - User Experience Practice Lead
Presentation preview: Creating a consistent digital workplace strategy

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  • Trazabilidad y digitalización de los procesos críticos de Recursos Humanos Recorded: May 24 2021 42 mins
    Marian Draganov - Solution Consultant and Raúl Flores - Solution Consultant
    SilverStorm pone el foco en la trazabilidad y digitalización de los procesos críticos de Recursos Humanos para proporcionar información en el contexto correcto y en el momento adecuado. Y es que brinda orientación y formación para incrementar la tasa de adopción digital, a la vez que define una cultura organizacional y una hoja de ruta basada en aportar valor añadido al empleado.
  • Traceability and Digitalisation of critical HR processes Recorded: May 24 2021 37 mins
    Marian Draganov - Solution Consultant and Arnaud Dalla-Costa - Service Enablement Manager
    SilverStorm focuses on the traceability and digitalisation of critical HR processes to provide information in the right context and at the right time. It provides guidance and training to increase the rate of digital adoption, while defining an organisational culture and roadmap based on adding value to the employee.
  • Cómo crear una estrategia digital consistente en tu puesto de trabajo Recorded: May 18 2021 31 mins
    Marian Draganov- Solution Consultant and Víctor Barral - User Experience Practice Lead
    SilverStorm muestra una visión completa de workplace, mediante su programa de transformación, que incluye una serie de componentes tecnológicos, de proceso y de gestión del cambio para conseguir un cambio innovador y disruptivo del lugar de trabajo
  • Creating a consistent digital workplace strategy Recorded: May 14 2021 31 mins
    Marian Draganov - Solution Consultant and Víctor Barral - User Experience Practice Lead
    SilverStorm demonstrates a complete view of the workplace, through its transformation programme, which includes a range of technology, process and change management to deliver innovative and disruptive workplace change
  • Webinar session: Managing Third Party Risks – The Next Horizon Recorded: May 4 2021 33 mins
    Scott Mason, Netta Nyholm, Kanika Seth, Tony de Bos, Anna Mazzone
    Increasing regulatory pressure and increasing external threats (e.g. SolarWinds) make Third Party Risk Management (TPRM) a critical C-suite priority for organizations across the globe. What we have learned from the crisis is a strong dependency on third parties and the challenges around them are multidisciplinary with multiple stakeholders involved. TPRM is often managed as a silo, leading to a fragmented view of an organization’s overall risk posture. The new horizon takes an integrated view of risk to address TPRM. Join us in this first webinar to discover more!
  • ServiceNow & Protiviti - Integrated Risk Management Recorded: Mar 30 2021 7 mins
    Luca Risi - Director Protiviti Italia and Dario Riccardo Luzzoli - Manager Protiviti Italia
    La digitalizzazione sta sempre più trasformando il business delle organizzazioni, guidata da quattro driver principali: il miglioramento delle modalità di customer engagement, la digitalizzazione dei prodotti e dei nuovi modelli di business, il miglioramento dell’efficacia del decision making e l’efficientamento delle attività operative.

    Per supportare adeguatamente questa trasformazione digitale è necessario adottare piattaforme innovative che siano effettivamente in grado di abilitare il processo evolutivo associato.

    Protiviti ha identificato ServiceNow quale piattaforma di abilitazione a livello enterprise del percorso di trasformazione digitale complessivo, che possa coprire potenzialmente tutte le aree dell’organizzazione.

    A partire dal 2016 abbiamo intrapreso un percorso di crescita e enablement che ci ha permesso di raggiungere il livello di ELITE Partner, portando a termine con successo numerosi progetti di adozione ed evoluzione della piattaforma presso importanti Clienti sia a livello italiano che internazionale.
  • The Future of Work: It’s a whole new way of working - on-demand digital event Recorded: Mar 18 2021 75 mins
    Michelle Collen, Hannah Horsham, Chris Pope, Steve O'Donnell, Angela Salmeron
    Listen to this session to hear from Steve O'Donnell - CIO from Coventry Building Society, Angela Salmeron - Research Manager from global market intelligence firm IDC and VP of Innovation, Chris Pope of ServiceNow, as they discuss new ways of working and how ServiceNow is being used to drive innovative new strategies.

    Get in touch with our ServiceNow Elite experts to learn how we can use the Now Platform to boost agility and resilience for your business: hannah.horsham@engage-esm.com
  • Customer focus starts from within:What makes an exceptional employee experience? Recorded: Mar 11 2021 30 mins
    Scott Mason, Chris Fowler, Kerstin Hauptmannl, Margreet Brenkman
    Your employees are customers too - how do you simplify everyday employee work life, delivering great employee experiences and effortless services? By shifting our perspective we can focus on easing daily interactions with digital workflows; removing friction between disconnected legacy systems and delivering the effortless customer experience employees have come to expect.
  • Vodafone Italy - Case Study - Driving Customer Transparency Recorded: Feb 25 2021 47 mins
    Paul Hardy Evangelist, Chief Innovation Officer at ServiceNow
    Join ServiceNow and Accenture Telco experts and special guest Vodafone Italy as they share their experiences in achieving customer transparency in Telecommunications & Media.

    The challenges, best practices, lessons learnt and the opportunities in delivering world class customer experience with a digital agenda.

    Register today and join our panel of industry experts as we debate the BIG questions:

    • What’s the best use of service transparency to engage with customers?
    • Is being transparent directly correlated to loyalty?
    • Is delivering services with transparency applicable to all businesses and all industries?
  • Vodafone Italy - Case Study - Driving Customer Transparency Recorded: Jan 28 2021 48 mins
    Paul Hardy Evangelist, Chief Innovation Officer at ServiceNow
    Join ServiceNow and Accenture Telco experts and special guest Vodafone Italy as they share their experiences in achieving customer transparency in Telecommunications & Media.

    The challenges, best practices, lessons learnt and the opportunities in delivering world class customer experience with a digital agenda.

    Register today and join our panel of industry experts as we debate the BIG questions:

    • What’s the best use of service transparency to engage with customers?
    • Is being transparent directly correlated to loyalty?
    • Is delivering services with transparency applicable to all businesses and all industries?
  • Vulnerable People App for Buckinghamshire Council Recorded: Dec 18 2020 2 mins
    Unifii, Elite ServiceNow Partner
    In early 2020, the Unifii team created a Vulnerable People application for Buckinghamshire Council, which enabled the use of workflows to ensure vulnerable citizens had access to the things they needed at the height of COVID-19.

    The unique project came together from the hard work of the Unifii team and the experts at Buckinghamshire Council's Vulnerable People Community Hub Team, and we are pleased to have created something very special that demonstrates the power of pulling together in hard times and, of course, the ServiceNow platform!

    We would love to help more organisations in their digital transformation and adaptation as a result of COVID – for more information on this, or other coronavirus related support, drop us a message at covid19support@unifii.co.uk and one of the team will be in touch.
  • A Deep Dive into Coca-Cola's World-Class Employee Experience Recorded: Nov 5 2020 44 mins
    Paul Hardy Evangelist, Chief Innovation Office at ServiceNow
    In this LIVE webinar with ServiceNow & Deloitte you will hear from Coca-Cola as they share best practices and lessons learnt in their pursuit of world-class employee experience in the COVID economy. And we'll pose some BIG questions to our panel including:

    - How do organisations ensure business continuity in the COVID economy?

    - What are the best practices to ensure wellbeing & safety of employees in a productive working environment?

    - What are the lessons learnt on how to stay resilient and agile?

    - How important is it to have a digital HR strategy as part of organisational wide transformation?

    - Is there a direct correlation between positive employee experience and great customer experience?
  • FoCus on Finance and ServiceNow’s FSO Recorded: Nov 4 2020 65 mins
    Keith Pearson, Global Head of Financial Services GTM at ServiceNow & Unifii Financial Services Experts
    Unifii held the first virtual FoCus session on 4th November, discussing the ever-growing challenges being faced by financial institutions at this time.

    From high expectations of users, to ensuring employees have the right resources to continue their work, as well as keeping sensitive data safeguarded from any external threats, it has been a difficult time for this industry.

    For the first session we were joined by guests and industry experts including Keith Pearson, Global Head of Financial Services – ServiceNow, as we discussed how to achieve business success in financial services and how you can navigate your projects successfully during this difficult time. We also gain an exclusive look into Keith’s Financial Services Operations roadmap.

    Unifii continue to run the FoCus sessions for your benefit, please register your interest to be invited to our future events, as well as exclusive access to Keith Pearson’s FSO roadmap by clicking here: https://unifii.co.uk/focus-finance-event/
ServiceNow EMEA
ServiceNow makes work, work better for people.
Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™

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  • Title: Creating a consistent digital workplace strategy
  • Live at: May 14 2021 4:00 pm
  • Presented by: Marian Draganov - Solution Consultant and Víctor Barral - User Experience Practice Lead
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