Predict, Prevent, Automate: Run Proactive Service Operations with AIOps
Paresh Mistry, Sr Advisory Solution Consultant, ITOM; Paul van Nistelrooij, Principal Product Success Manager
About this talk
"With the explosion of digital services and data coming from every angle, the number of people-generated and machine-generated incidents is skyrocketing for organizations of all shapes and sizes.
Together, the sheer volume of incidents poses a problem that humans can’t handle alone. The answer? AI-powered Service Operations (AIPSO).
Join our masterclass to see how AIPSO enables your technology organization to deliver better service experiences, increased productivity, and reduced costs.
After attending this session, you’ll have a better understanding of:
- Today’s digital transformation challenges and priorities
- What AIOps means to businesses and key outcomes
- Strategies for transforming ITSM with AIOps
- How organizations are winning with AIOps"
Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™…