Empower employees and deflect incidents with Digital End-User Experience (DEX)

Employees are relying on IT more than ever to get work done. At the same time, Service desks are dealing with a rise in incidents and help requests, leading to agent overload, increased support costs, and poor response times. Enter Digital End-User Experience (DEX), our solution for enhancing the Digital Employee Experience and deflecting incidents at new speeds. In our live demo, follow ServiceNow’s Julia Mulcahy as she shows you how you can: - Give service desk agents comprehensive last-mile visibility - Resolve incidents faster and with less effort - Proactively prevent end-user incidents - Use DEX data to drive further productivity across the Now Platform Don’t miss the opportunity to see how you can improve the End-User digital experience while reducing service desk costs.