CCaaS Migration Options: Explained in 15 Fast Minutes

Presented by

Andrew Casson, GM of North America at Content Guru

About this talk

The time has never been better to migrate on-prem call center operations to a Cloud Contact center as a Service (CCaaS) solution. Join us for a quick discussion where engineer Andrew Casson gives his best advice on choosing your enterprise’s best route to the cloud. What you'll learn: 1. The three migration strategies 2. Pros and cons of each one 3. How to choose the best approach

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New and on-demand content from the customer experience gurus and experts at Content Guru, the global leader in Contact Center as a Service (CCaaS) for enterprises of all sizes. If it’s about customer experience programs, customer engagement issues, and cloud contact center technologies and solutions, this channel is where CX and IT teams will find it!