How Stacked Is Your CS Tech? Software vendors want in. Should you let them?

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Presented by

You Mon Tsang, ChurnZero | Jay Nathan, Higher Logic | Greg Rose, Intellum | Melinda Gonzalez, Pendo

About this talk

See executives from Intellum, Pendo, Higher Logic, & ChurnZero discuss the hot-button subject of the CS tech stack Featuring: You Mon Tsang, CEO & Co-Founder, ChurnZero Jay Nathan, Chief Customer Officer, Higher Logic Greg Rose, Chief Experience Officer, Intellum Melinda Gonzalez, VP of Customer Success, Pendo

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At ChurnZero, part of our mission is to bring Customer Success everywhere – for everyone, at all levels, in every location – even if that means from your couch. Online and open to everyone, BIG RYG: Virtual makes top-tier CS content accessible to as many people as possible. From CSMs to team leads to directors and above, there will be sessions for everyone to learn tactical best practices that you can implement in your day-to-day immediately.   ​ This event is an embodiment of ChurnZero’s company mission – Focusing on the people and the content. At ChurnZero, we believe in speaking simply, being real, and challenging the audience. That means gimmicks are kept to a minimum, and the conference should feel open, relaxed, yet challenging. While we all have dreams of being the next unicorn, this event will be catered to most subscription companies that are building strong sustainable business. Content will focus on the everyday issues facing our industry with thoughtful discussions and tangible solutions. We’ll go beyond problem admiration and leave you with real tactics for real impact.