Name: How to Build a World-Class Employee Experience
Start: 2023-03-07T19:00:00Z
End: 2023-03-07T19:00:41.000Z
Location: BrightTALK
Rating: 4

With Achievers, you can create a culture that means business. Our always-on employee recognition and voice solutions lead the industry in active usage and bring your organization’s values and strategy to life. 

Driving lasting culture transformation is critical for organizations aiming to achieve and sustain a competitive edge – today more than ever before, in this hybrid/remote world of work. 

The success of these efforts directly influences organizational resilience, innovation, and employee attraction and commitment. However, many culture transformation efforts fail to deliver on the expected outcomes. 

Join Achievers and Contemporary Leadership Advisors for a panel discussion focused on proven, data-driven strategies for driving organizational culture transformations that last. You'll learn:
•     Why many companies struggle to make culture transformations stick – particularly now when many employees work in a hybrid or remote context
•     Insights from leaders across Dropbox and Cineplex on what has worked to effectively orchestrate and maintain meaningful culture transformations inside their organizations
•     Actionable and data-driven strategies to drive culture change, directly boosting the employee experience and business success

Driving Lasting and Impactful Culture Transformation

2023 presented organizations with unique set of challenges. Many grappled with the complexities of return to office and hybrid work models, while employees faced uncertainties and struggled to place trust in their organizations amidst sporadic layoffs, surging inflation, and rising cost-of-living. 

The Achievers Workforce Institute’s 2024 Engagement and Retention report finds that the #1 reason to job hunt in 2024 is for better compensation — a big change from past years, with twice as many people saying they will job hunt to find better compensation in 2024 compared to 2023. So, what does a new focus on compensation mean for employee attraction and retention? 

Join industry leaders for this session where they'll share how to leverage employee recognition and engagement initiatives to make an impact on the bottom line. They'll discuss how organizations can empower employees to make that meaningful difference, build trust, and demonstrate value by balancing their emotional and financial needs. You'll learn:
•     The importance of prioritizing employee compensation and how it affects job hunting  
•     Recruitment and retention strategies designed for long-term success in the modern workplace 
•     How to foster a culture of recognition, connection, and trust at work

Reframing Employee Rewards and Recognition to Extend Your Compensation Strategy

With two-thirds of employees planning to job hunt in 2024, HR leaders must find innovative ways to engage and retain. 

According to the latest research from the Workforce Institute, most employees say they'd rather stick around at a job where they felt valued and supported than one where they were paid 30% more but didn't feel that way. When inflation is high and budgets are tight, how can organizations leverage non-monetary incentives to keep employees happy, healthy, and committed to their jobs? 

Join Achievers Workforce Institute's Lead Analyst, Caitlin Nobes, as she sits down with Amerit Fleet Solutions' AVP of HR Operations, Jason Stout, for this session where we’ll share practical takeaways from this year’s top workforce trends. You'll learn:
•     The latest data on engagement, retention, recognition and culture
•     Tools to motivate, reward and retain your top talent (that aren’t base compensation)
•     How Amerit Fleet Solutions creates a culture where every employee feels valued, seen, engaged, and committed to their jobs

Motivating Beyond Money: How to Boost Emotional Salary

Confused about where to start? Don't be. When it comes to launching and building successful employee recognition programs to build engagement and a sense of belonging, we’ve got it covered.

Before you can launch your employee recognition program, it’s important to understand exactly where you are on the journey so you can focus your efforts accordingly. You may be in the very early stages of convincing the rest of the organization about why recognition is important and getting executive buy in. Or you may have already got sign-off and support for a recognition program structure, but are unsure on how to go about the goals and objectives. Perhaps you are ready to implement your program but you need to know more about who to include, what implementation looks like, when to launch, and how you're going to make it happen.

Join us for this webinar where we will discuss the who, what, when, and how to launch a recognition program. You'll hear from guest speakers, Michelle Clennett, Senior Manager of Internal Communications & HR Projects at ITW Australia and Edwin Lim, Program Manager at AMD Singapore, about their recent successful program launches and how Achievers supported them through the process.

Join us to to learn:
•     What the pillars for a successful launch are and how to identify where you are on the journey
•     How to create a compelling business case and what the lift required is from your organization
•     The importance of communication and engagement for the success of your launch
•     Keys to success in launching a program across a geographically dispersed workforce

Launching a Culture of Recognition and Belonging

Learning & Development and Total Rewards are often two separate roles, if not two separate teams, but data shows that integrating your L&D and R&R programs can drive better outcomes for both.

Join Achievers' Caitlin Nobes and 360Learning's Global Learning and Development Manager, Lauren Clarke, to learn how building a culture of appreciation and learning can positively impact your workforce. Find out how your existing L&D and R&R programs can integrate both formally and informally to drive better outcomes for individuals and the organization. We’ll highlight why banding together is especially impactful in a hybrid or remote work setting, which can be a challenge for team cohesiveness and motivation.

You'll learn:
•     How to train managers on meaningful recognition
•     Why professional development is a form of recognition of potential growth
•     How to create a culture of progress, not perfection
•     The ins and outs of incorporating recognition and reward into training outcomes
•     How to recognize for culture and values-aligned behavior changes

Creating a Culture of Gratitude and Growth

Employees with a strong sense of belonging at work are twice as likely to be engaged, productive, resilient, and committed. However, only a quarter of the workforce reports feeling a strong sense of belonging today, according to the latest research from the Workforce Institute.
 
For HR leaders, knowing the importance of belonging is only half the battle. Developing a strategy to impact and measure belonging for every employee is crucial to building a happier, healthier workforce and driving business results that surpass the competition in 2024 and beyond.
 
Join Achievers' Dr. Natalie Baumgartner as she sits down with Workday’s Vice President of Belonging and Diversity, Kumari Williams, to share the latest insights and best practices for creating a culture of belonging inside your organization. You’ll learn:
•     How to build a business case for belonging at work
•     Specific actions for ensuring every employee inside your organization feels welcomed, known, included, supported, and connected at work
•     Tactics that Workday uses to measure and improve belonging for every employee

Belonging Best Practices: Strategies for Building a Healthier, Happier Workforce

Effective managers drive employee productivity, retention, belonging, and engagement, but just 28% of managers say they feel supported by their company to be a better people leader.

The latest research from Achievers Workforce Institute identifies four factors of effective managers and lays out the actions HR and business leaders can take to empower managers in each of these areas. From better one-on-one meetings and coaching to recognition and development, organizations that improve managers' capabilities in these areas can double manager effectiveness - enhancing team engagement, productivity, and retention.

Join Achievers' Dr. Natalie Baumgartner as she sits down with Air Canada to share the tools you need to increase manager effectiveness and drive business results at your organization. You'll learn:
•     Why effective managers are more critical now than ever
•     Four factors that drive manager effectiveness and specific tactics to support managers across every team
•     Manager empowerment actions that boost team performance and organizational success

Four Factors to Boost Manager Effectiveness

The pressure is on for HR leaders to discover cost-effective strategies that enhance engagement and retention within their organizations. According to The State of Recognition Report from Achievers Workforce Institute, there’s a significant return on investment that employee recognition initiatives can yield, as frequent recognition has been proven to motivate and retain employees effectively.

Individuals who receive monthly recognition demonstrate higher job commitment compared to those recognized less frequently, such as quarterly or sporadically. However, recognition doesn't have to be extravagant or expensive to be effective. Even a simple, meaningful "thank you" can have a powerful impact on engagement and retention, on par with recognition programs that offer points or monetary rewards.

In this panel discussion, we'll explore best practices for enhancing the quality and quantity of recognition and valuable insights on maximizing engagement and retention through recognition initiatives.

Join us to learn:
•      Why employee recognition has a high ROI that motivates and retains employees effectively
•      The optimal cadence to recognize employees which helps boost job commitment
•      Cost-effective strategies for recognizing employees and their contributions
•      The importance of tracking recognition data to offer customizable rewards
•      How to leverage technology to facilitate peer-to-peer recognition, allowing employees to acknowledge and appreciate each other’s contributions

How to Supercharge Engagement and Retention with Employee Recognition

There's no doubt in the data: frequent recognition is a key driver of motivation and retention, and increasing employee recognition has a high potential return on investment. In fact, individuals who are recognized at least monthly have higher job commitment than those who receive recognition quarterly or less often. But does recognition require money or points to be effective? Or could a simple, meaningful "thank you" be enough to move the needle on employee engagement and retention?

Join Achievers' Dr. Natalie Baumgartner as she sits down with Cadillac Fairview to discuss the different roles that social and monetary recognition play in helping drive business results and best practices for increasing recognition frequency and impact. You'll learn:
•     How social vs monetary recognition contribute to creating a culture of appreciation
•     Data-backed best practices for increasing recognition quality and quantity
•     Real-world examples of how you can optimize your organization's recognition program to drive engagement, retention, and productivity

Driving Retention and Motivation with Social and Monetary Recognition

Business and academic research shows that a culture of belonging and connection is one of the most powerful predictors of employee and organizational success in this new era of work.

Organizations leveraging the power of belonging and connection enjoy enhanced employee engagement, job performance, and significantly higher levels of top talent retention. Strategically fostering a workplace culture of belonging and connection goes beyond mere rhetoric; it requires integrating intentional actions and initiatives in how you do business.

Join Achievers and Contemporary Leadership Advisors for an engaging panel discussion, bringing together a variety of perspectives and tactical solutions to foster belonging and connection inside your organization. You'll learn:
•     Actionable strategies to nurture belonging and connection inside your organization
•     Insights from leaders across Google, General Motors, and Wesley on shaping a culture that supports a true sense of belonging and connection
•     The competitive advantages tied to fostering belonging and connection across a variety of industries

Delivering a Culture of Belonging and Connection

There has always been a desire to engage employees, inform and include them in organizational operations, and to shape culture. Now more than ever, organizations must listen to their people and engage employees where they are.

In this session, hear how GM and ATB Financial are using technology to collect feedback and uncover actionable insights directly from their employees. You'll learn:
•     How to get started with employee feedback and strengthen your engagement strategy
•     Strategies for capturing the voice of employee that can help drive awareness to your inclusivity and belonging initiatives
•     How to collect, segment, and measure the impact of employee listening

How to Use Employee Feedback to Drive Deeper Engagement

Employee engagement, coupled with creating a sense of belonging, remains front and center in today’s new reality as organizations look for ways to bridge and meet the needs of the hybrid workforce. With so many things competing for employees' attention, organizations must listen, adapt, and act creatively to keep their people engaged, but what exactly does that look like in practice? 

Join Achievers' Krystal Hindle and Leala McInerney and hear from Meijer as they share practical takeaways for boosting engagement and fostering a culture of connection within your organization. They'll share: 
•     Real-world examples of best-in-class employee engagement and recognition programs 
•     How to support better engagement, performance, and business outcomes within your organization 
•     New tools and inspiring ideas to connect remote and hybrid employees

Create a Best-in-Class Recognition Program with Communications

CVS Health is on a journey to transform healthcare. With that journey is an intense focus on the customer – both the internal and external.

Join Katie Ventola, Executive Director of Compensation Programs at CVS Health, and look back at CVS's culture transformation over time in addition to how the recognition program has always been, and continues to be, one of the levers to drive awareness and action. You'll learn: 
•     How company culture impacts the employee experience
•     CVS Health's process of rebranding and culture transformation
•     Examples of how CVS Health leverages their employee recognition platform to drive behavior and purpose

Creating a Purpose-Driven Organization

What are the most critical elements all recognition programs should have? Once you launch your recognition program, how do you continue to build and refine your recognition strategy? Hear from Vistex and Charter Communications as they answer these questions and share best practices, as well as their own unique elements, that have made their programs successful. This session will focus on the four pillars of success: getting executive support, encouraging your managers to be accountable, implementation a strong communication plan, and aligning to business outcomes.

Join Achievers Customer Success Manager, Elise Judges, as she sits down with Charter Communications' Rewards and Recognition Analyst, Alison Bowzer, and Vistex's Global Vice President of Human Resources, Jenn Kupres, to discuss:
•      The four key pillars of a successful recognition strategy
•      Vistex and Charter Communications' recognition journey - from planning, to launch, to the current state of their programs today
•      Tips and best practices for optimizing your recognition program over time

Building and Refining Your Recognition Strategy

Diversity, Equity, Inclusion and Belonging don’t happen by accident or without measurement.  The good news is that as we move into an era of HR tech sophistication, this ecosystem allows HR tech companies to come together to solve big problems.

In this fireside chat, Achievers’ CEO Jeff Cates sits down with Workday’s Vice President of Belonging & Diversity, Kumari Williams, to explore Belonging based on the premise of the shared value of the two organizations, which is cultivating a culture where employees bring their best selves to work. Join us to learn:
•     What it means to be intentional with Belonging
•     How to set organizational goals when implementing HRIS transformations
•     How to align your tech stack to measure Belonging
•     The critical role that Belonging and Equity play in the employee life cycle and the systems we design to support the employee life cycle

Build Belonging Intentionally: A Fireside Chat with Workday

Get the latest data on recognition trends and tactics from the 3rd Achievers Workforce Institute Sate of Recognition Report. Based on a survey of almost 5000 people, including 1400 HR leaders, this session will dive deep into the results including what features drive program success, how employees are motivated, and what HR leaders can do to maximize the impact of social and monetary recognition. 

Join Achievers Workforce Institute's Lead Analyst, Caitlin Nobes, as she sits down with Cadillac Fairview's Executive Vice President - People, Communications, and Technology, Norm Sabapathy, to discuss:
•      New trends and data on employee recognition in 2023
•      Cost-effective recognition strategies for boosting engagement, retention, and productivity
•      Insights into Cadillac Fairview’s recognition program and the impact on performance and culture

The State of Recognition in 2023

Research shows that for organizations looking to improve the employee experience, creating conditions for Belonging have an immediate and lasting effect. Employees who feel a sense of belonging at work are more engaged, have higher job satisfaction, better mental health, and productivity.

In this fireside chat, Achievers' Senior Manager of Customer Success, Emma Harvie, will be joined by Pfizer, PwC Singapore, and Fresenius Medical Care for a conversation about how the five pillars of the Achievers Workforce Institute's Belonging model are used in practice to drive engagement and retention and enrich the employee experience. You'll learn:
•      How fostering a sense of belonging moves the needle on key business outcomes
•      A practical model for ensuring employees feel welcomed, known, included, supported, and connected
•      Examples of how top organizations are activating belonging to increase engagement, retention, and productivity

Pillars in Practice: How Belonging Drives Business Outcomes

Having strong relationships at work is a critical driver of resilience, productivity, and belonging.

Employees need to experience meaningful personal connections across a diverse population in order to truly feel that they belong at work. However, it is not always clear how organizations can scale efforts to connect employees beyond their immediate teams.

Join Achievers and Kellogg for this 30-minute session where you'll learn about new employee connection tools that help create and maintain meaningful relationships across the organization. You'll learn:
•      An easy and scalable way to strengthen connection and belonging at your organization
•      How Kellogg leverages their Achievers Employee Connections tool to help employees build networks, friendships, and mentorships outside their immediate working relationships
•      Ideas for aligning your employee connection initiatives to your organization's culture and resource groups

Deepening Employee Connection Within Your Organization

In this interview-style webinar, Cecilia McKenney, Chief Human Resources Officer at Quest Diagnostics, sits down to share how HR leaders can build a world-class employee experience for today’s hybrid workforce. 

Quest Diagnostics Incorporated is the world’s leading provider of diagnostic information services. McKenney joined Quest in February of 2018 and is responsible for all human resources activities across the company. In her tenure, Ms. McKenney has implemented several people initiatives that are progressive, technology-enabled and promote workplace flexibility while being fiscally responsible and ultimately contribute to Quest’s goal of creating an inspiring workplace for 47,000 colleagues. Most recently, she has been partnering with the Senior Leadership Team to navigate through the COVID-19 crisis and lead Quest’s Race for Equality Plan. She also is the co-sponsor of the PRIDE employee business network.

Join us to learn:
•      How to connect and support your employees in a hybrid world 
•      Why upgrading your employee recognition system is so important and the difference between employee recognition and appreciation
•      The three most important factors in build a world-class employee experience

How to Build a World-Class Employee Experience

Employee Engagement

Employee Experience

Company Culture

Remote Work

Hybrid Work

Flexible Work

Human Resources

HR Expertise

Employee Appreciation

Happy employees make productive employees. HR managers are now finding that compensation and benefits alone cannot keep employees happy; they also need nurturing through proper training and development. Join the BrightTALK talent management community to learn how to engage and retain your best talent by providing them with the tools and rewards they need to enhance their performance and reach their potential.

Talent Management

Small businesses and enterprises alike are competing for not only market share, but also for the best employees to move their businesses forward. Competitive salary and benefits packages are the foundation of high employee satisfaction. Join this community to keep up with changing regulations and learn how to optimize workforce costs with competitive yet cost-effective employee benefits and compensation plans.

Benefits and Compensation

Modern human resources professionals are charged with not only the recruitment of talent, but also retention, satisfaction and management. They also support the training, assessment and compensation aspects of employee management. Join this community to connect with thought leaders and learn about trends in benefits, compensation and talent management. Stay ahead of the curve to attract and retain top talent and strengthen organizational leadership and culture.

HR Strategy

Get powerful human resource management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which HR practices and strategies have been shown to be effective in retaining and growing talent.

Get powerful learning and development insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge in the field.

Learning and Development

Human resources is intrinsically linked to business success and requires a thoughtful balance of a variety of complex issues. The human resources community on BrightTALK is made up of thousands of professionals in human resources exchanging human resources best practices and advice. Watch hundreds of on-demand webinars for immediate information or participate in upcoming live webinars and have your questions answered by respected HR thought leaders.

How to Build a World-Class Employee Experience

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