Employee Experience of HR - Where Real Impact Can Be Made

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Presented by

Sam Ellis, Global Director for Employee Experience, Atos

About this talk

We invited Atos' Global Director for Employee Experience, Sam Ellis, to explore the pitfalls many organisations make in focusing efforts in the wrong places, and how prioritising areas of accountability and influence can transform employee engagement, encourage better tool and process adoption, save money as well as valuable time and effort.

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The Service Desk Institute (SDI) has been connecting service professionals across the world since 1988 and is the leading global community for everyone working in the service and support industry. Our mission is to inspire service desks and support teams to be brilliant. With a passion for providing industry best practice and sharing knowledge, SDI is dedicated to guiding, inspiring, and connecting ITSM, service desk and support communities. A respected, trusted and independent advisor to the industry, SDI has inspired thousands of organisations and professionals around the world to embark on journeys of service improvement and to be the best they can possibly be. For more information, visit www.servicedeskinsitute.com