Building a best-in-class Service Management Ecosystem

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Presented by

Ben Howell, Head of North America & Petteri Raatikainen, Director of Products, ONEiO

About this talk

To deliver best-in-class IT services you need best-in-class IT service management. To get there, every part of your ecosystem must be seamlessly connected—this means customers, partners, internal teams, and external providers. Getting there by creating point-to-point integrations, or having entities adapt to each other's practices, is a nearly impossible task. What's needed is a fresh approach to streamline and standardize service integrations. Service integrations fail because of technological restrictions. An integration service provider like ONEiO removes these restrictions. Instead, service integration becomes a simple task that results in an empowered service management ecosystem. In this demo, you'll see and hear how modern enterprises and service providers leverage seamless collaboration to maximize efficiency in their IT service management ecosystems.
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