Nexthink Infinity: Helping Teams, from problem solving to proactive optimization

Presented by

Katharine Dahl, Senior Product Marketing Manager & Jerome Barnes, Solution Consultant, Nexthink

About this talk

Nexthink Infinity: Helping IT Teams cost-efficiently transition from reactive problem solving to proactive optimization Nexthink Infinity is the premier digital employee experience (DEX) platform used by enterprises worldwide to enable their IT teams to see, diagnose and fix employee technology issues. Nexthink unlocks visibility across employee devices, applications, operating systems, physical locations, network connectivity, and more to deliver AI-powered performance analytics and visualizations in real-time. Join our session, where we’ll be diving into the benefits of Infinity, how it can help your organization proactively improve digital employee experience with insights to prevent potential problems, resolve critical disruptions, and ultimately drive workforce efficiency. Key highlights of Nexthink Infinity include:  1. See: Proactively identify employee experience issues before they become IT problems, with immediate red flags about any incident. 2. Diagnose: Identify the context, scope, and impact of employee issues to accelerate troubleshooting through machine-learning pattern spotting. 3. Fix: Automate everything and powerfully remediate anything across more than 1 million workspaces in seconds. 4. NEW: Keep employees connected with Nexthink Collaboration Experience for Zoom & MS Teams. 5. NEW: Close tickets faster and escalate less with Nexthink Amplify for Service Desk optimization.

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