A happy servicedesk with TOPdesk!

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Presented by

Thomas Passchier, Customer Success Manager, TOPdesk

About this talk

Every team has got them… challenges. Things that should be - and could be - done better. But a lack of time and today's workflow often comes in the way of making valuable changes. What if we can take all your challenges and fix them for you? Sounds good right. Our tooling is developed to tackle the day to day challenges of your average- or very advanced service desk, and brings a clear and organized way of working. The best way to tell you guys what TOPdesk can do, is to show you what we can do. In our TOPdesk demo environment I will take some of your day to day challenges and show you what TOPdesk does to get rid of them!
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The Service Desk Institute (SDI) has been connecting service professionals across the world since 1988 and is the leading global community for everyone working in the service and support industry. Our mission is to inspire service desks and support teams to be brilliant. With a passion for providing industry best practice and sharing knowledge, SDI is dedicated to guiding, inspiring, and connecting ITSM, service desk and support communities. A respected, trusted and independent advisor to the industry, SDI has inspired thousands of organisations and professionals around the world to embark on journeys of service improvement and to be the best they can possibly be. For more information, visit www.servicedeskinsitute.com